Gravity Forms Moderation

The Gravity Forms Moderation Add-On helps protect your WordPress site and team by filtering toxic or abusive form submissions using Google’s Perspective API. It goes beyond spam filters, catching harmful human-generated content to create a safer environment for anyone processing entries.

🌐 Overview

• Purpose: Shields site owners and staff from abusive or toxic language in form submissions.
• Integration: Official Gravity Forms add-on, included with Elite and Nonprofit licenses.
• Technology: Powered by Perspective API (developed by Jigsaw and Google) to analyse text for toxicity.

🔑 Key Features

• Automatic Moderation: Uses machine learning to detect toxic or abusive language in real-time.
• Customizable Thresholds: Set your own toxicity score (0–1) to decide what gets flagged. Default is 0.5.
• Spam + Abuse Protection: Complements spam filters by catching harmful intent from real users, not just bots.
• Form-Level Control: Enable moderation globally or configure it per form.
• Conditional Logic: Use toxicity scores in Gravity Forms conditional logic to trigger workflows (e.g., flagging, rejecting, or routing entries).
• Safer Workflows: Prevent abusive submissions from reaching staff inboxes or CRM systems.

⚙️ How It Works

1. Enable Moderation: Activate the add-on in Gravity Forms settings.
2. Add API Key: Connect with a valid Perspective API key.
3. Set Thresholds: Choose toxicity score limits (e.g., 0.7 for stricter filtering).
4. Apply to Forms: Turn moderation on for specific forms.
5. Filter Entries: Submissions above the threshold are flagged or blocked before reaching your team.

📊 Comparison Table

⚠️ Considerations & Limitations

• Perspective API key required (free from Google).
• Not a spam filter replacement—best used alongside reCAPTCHA or Turnstile.
• Language coverage: Works best in English; other languages may be less accurate.
• License restriction: Only available with Elite or Nonprofit licenses.

✅ Best For

• Businesses receive customer feedback forms.
• Educational institutions are protecting staff from abusive student submissions.
• Membership sites are moderating user-generated content.
• Support teams filter toxic messages before they reach inboxes.