Refund Policy for GPLFox.com

Overview

GPLFox.com sells digital products and aims to provide clear, fair refund terms. Because digital downloads are delivered instantly and cannot be returned like physical goods, refunds are limited and granted only in specific circumstances.

Eligibility for Refunds

• Defective or Corrupted Files: If the downloaded product file is damaged, corrupt, incomplete, or if we cannot provide a working replacement.
• Missing Delivery: If you do not receive your download link or access information within 24 hours of a successful purchase, and our support team cannot resolve the delivery issue.
• Duplicate Charge: If you were charged more than once for the same product due to a payment processing error.

To qualify, requests must be submitted within 7 days of the original purchase date.

Non-Refundable Situations

Refunds will not be issued for the following reasons:

• Change of Mind or buyer’s remorse after download.
• Compatibility Issues where the product does not work with your environment; customers are responsible for checking compatibility before purchase.
• Partial Use or Modification of the product after download.
• Free or Trial Content or items clearly listed as non-refundable at the time of purchase.
• Unauthorized Sharing or use that violates our terms.

How to Request a Refund

1. Email support@gplfox.com with the subject line Refund Request — Order [Order ID].
2. Include in your message: order ID, product name, purchase date, and a clear description of the issue.
3. Attach supporting evidence when applicable, such as screenshots, error messages, or the corrupt file sample.

We will let all refund requests know within 48 hours, and may ask for additional information to verify the issue.

Review and Processing

• Refunds are evaluated on a case-by-case basis by our support team.
• If approved, refunds are issued to the original payment method.
• Refund processing time depends on the payment provider and can take up to 10 business days to appear on your statement.
• If we provide a working replacement file or technical resolution, a refund may be declined.

Fraud Prevention and Rights

• GPLFox.com reserves the right to refuse a refund if fraud, abuse, or repeated requests are suspected.
• We may offer partial refunds, credit, or an exchange at our discretion when appropriate.
• This policy does not affect your statutory rights where applicable.

Contact

If you have any refund requests or questions, please feel free to contact support@gplfox.com. Please include your order information to help us resolve your issue quickly.