Privacy Policy for GPLFox.com

Introduction

GPLFox.com respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what information we collect, why we collect it, how we use and share it, and the choices you have about your information. By using GPLFox.com, you agree to the collection and use of information as described here.

Data We Collect

• Account Information: name; email address; username; password; billing address; phone number.
• Payment Information: payment card details processed by our payment provider; transaction ID; billing records.
• Purchase and Product Data: order history; purchased digital products; download timestamps; license keys or activation records.
• Technical Data: IP address; device type; browser and operating system; device identifiers; log data; error reports.
• Usage Data: pages visited; search queries; time spent on pages; referral source.
• Communication Data: messages you send to support, email communications, and survey responses.
• Marketing Data: preferences and consent choices for promotional messages.

How We Use Your Data

• Provide Services: process purchases, deliver downloads, manage accounts, and handle license activation.
• Customer Support: respond to inquiries, resolve issues, and process refunds or exchanges.
• Payments and Fraud Prevention: verify payment details, prevent fraud, and comply with payment processor requirements.
• Improve the Website: analyze usage to maintain and improve features, performance, and security.
• Communications: send order confirmations, account notices, security alerts, and service-related messages.
• Marketing: send newsletters and promotional offers when you have opted in.
• Legal Compliance: comply with legal obligations and enforce our Terms of Service.

Legal Bases for Processing

• Contractual Necessity: processing required to fulfill orders and provide services.
• Consent: where you have provided consent for marketing or cookies.
• Legitimate Interests: improving services, preventing fraud, and ensuring website security.
• Legal Obligation: responding to lawful requests from authorities.

Cookies and Tracking

• Cookies Used: essential cookies for site functionality; analytics cookies for performance and usage; optional advertising cookies.
• Choices: You can manage cookie preferences through our cookie banner or your browser settings. Turning off nonessential cookies may limit site features.

Third Party Services

• Payment Processors: We use trusted third parties to process payments. We do not store complete payment card data on our servers.
• Analytics and Advertising: third-party analytics and ad providers may collect data to help us understand usage and deliver relevant ads.
• Cloud and Hosting Providers: data needed to operate the site is stored and processed by our hosting partners.
• Support Tools: customer support platforms may process communication and ticket data.
• Shared Information: We share data only as necessary to provide services or when required by law.

International Data Transfers

Data may be transferred to countries outside your home jurisdiction for processing by our service providers. We take commercially reasonable steps to ensure adequate safeguards for your data when transferred internationally.

Data Retention

• Account Data: retained while your account is active and for a reasonable period after account closure to meet legal, tax, or operational needs.
• Transaction Records: retained according to financial recordkeeping requirements.
• Support and Logs: retained for troubleshooting, fraud prevention, and analytics for a limited period.
  We delete or anonymize data when retention is no longer necessary.

Your Rights and Choices

• Access: request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your account and personal data where applicable.
• Portability: request a machine-readable copy of your data.
• Object and Restrict: object to certain processing or request restrictions.
• Marketing Opt Out: unsubscribe from marketing communications at any time via links in emails or by contacting us.
  To exercise these rights, contact support@gplfox.com. We may ask for verification and will respond according to the applicable law.

Security

We implement reasonable technical and organizational measures to protect personal data against unauthorized access, loss, or misuse. No method of transmission over the internet or electronic storage is entirely secure. If we learn of a data breach that creates a real risk of harm, we will notify affected users and regulators as required by law.

Children

GPLFox.com is not directed to children under 13, and we do not knowingly collect personal data from children. If you think a child has given us personal information, please get in touch with us to request deletion.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will post the revised policy on the website with an updated effective date. Continued use of the site after changes indicates acceptance.

Contact

For questions or to exercise your privacy rights, contact:
Email support@gplfox.com