YITH WooCommerce Pending Order Survey Premium
YITH WooCommerce Pending Order Survey Premium: WooCommerce has very good order status system with nice icons and shift from one status to another on certain events. While we all want to see completed order status but along with them we also have many pending orders. We daily watch them with a hope that customer will pay and they will become complete order. But pending orders after 2 hours usually remain pending only.WooCommerce ultimately cancel those orders after some time.
Is there any way we can convert them to completed orders? Yes! YITH WooCommerce Pending Order Survey Premium is an extension for WooCommerce which will allow you to send automatic emails to your customer asking them politely to fill up short survey regarding their purchase attempts. We can also send link to their order if they wish to complete. By doing this, you will create a good impression on customer that you care about him and his order. If customer fill up the survey, you will be able to know reason of pending order.
This extension can send coupon code to customer in the email as well. So you can either solve customer query, send him discount code and try to convert pending order to completed order. Survey data can be stored and exported for further analysis which can give you ample details to built new strategy to improve your store conversion.
YITH WooCommerce Pending Order Survey Premium Screenshots
YITH WooCommerce Pending Order Survey Premium Features
- Create as many surveys as you wish or need
- Send automatic emails to customer if order is pending for certain time
- Ask him to fill up survey to know reason for pending order
- Send him coupon code or explanation of service/product
- Reporting of survey results and recovered order details